Step 1
The Challenge Statement, or goal, is created by the manager. It should not be changed, but can be added to for clarification.
The first step is to define the purpose, or “Why” for the challenge. It should be meaningful, frequent enough to measure, process oriented, customer focused and something not too easy. The next step is to determine if we know if success was achieved.
- Duration – Use the Challenge to state the vision. This can be 6 months (or smaller) to 1-year goal, typically established
by upper management. What is the problem that needs to be solved? Describe what success looks like. - Grasp the Challenge – Make sure that the team understands the Challenge. What is the “why”?
- What Are the Measurements? – How do you know if you are successful? How do you measure success? This is the outcome metric for the challenge.
What To Do Next
Review the challenge statement with the team. Make sure the team understands the challenge.
