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Arrow Framework
Effective meeting planning that takes constraints into account while pointing toward goals.
Case Study
A case study is really just a simple story. The purpose of the story is to help an audience understand a tool or process they might use to solve a problem.
Cloud Grouping
Organizing a Post-Up into manageable segments with labels helps teams transition to decision-making
Coaching Cycle 5 Questions
Practice makes progress
Cross-Functional Teams
Pulling together people with different skills and responsibilities to reimagine their work as a collaborative project
Define a Challenge Statement
The challenge is where you want to be in the future.
Define Obstacles
Obstacles need to be overcome on the way to the Target Condition
Defining Done
Defining expected outcomes or work products for each task in a project increases team transparency, accountability, and project success
Design Charette
Identifying the ideal design solution with input from the project team
Develop a Current Condition
What is the current condition at this moment in time?
Develop a Kata Learner’s Storyboard
The storyboard is a graphic template to assist the learner in telling the story consistently.
Develop a PDCA
Experiment toward the condition and develop a PDCA.
Develop a Target Condition
Describe what circumstances you will strive for next.
Empathy Map
Empathizing with your stakeholders by imagining what they think, see, hear, and do.
Explain it Like I’m Five
Clarifying project components through empathy and simplicity.
Fishbone Diagram
Identify and organize causes to a problem so that the causes can be prioritized for further investigation.
Five Whys
Get to the root cause(s) of the problem by exploring why a situation has occurred.
Ladder Up
Charting components of a project in a hierarchy to evaluate how each meets intended goals
Narrative Outline
Harnessing the power of stories to design more engaging and effective communications
North Star
Developing concrete descriptors to establish goals and inspiration.
Pairing
Increase success by putting two minds on a task
Personas
Imagining the motivations and habits of the people you serve to foster empathy and improve products and services
Play Sequence: Practical Brainstorming
Organizing a Post-Up into manageable segments with labels helps teams transition to decision-making
Play Sequence: Telling Our Story
The “Telling Our Story” play sequence takes us through thinking about our audience, cutting down our jargon, and finally assembling a new story with our audience in mind.
Post-Up
Visually and tangibly generating divergent ideas.
Pre-Mortem
Preparing for success by exploring the ways that failure could happen.
Process Map
Define and understand what is actually happening and identify areas of potential opportunity to innovate.
Purpose Brief
Describing the core identity of a project or organization and the ways that all project efforts should support it.
Six Thinking Hats
Maximize collaboration, stimulate creativity, and improve the team decision-making process.
Stakeholder Map
Brainstorming a list of the various types of people involved in or impacted by a project you’re undertaking.
Stories of Success
Envisioning techniques build team confidence and maintain project vision.
Target Review
Reflect on your improvement process