Featured Resources

Process Map

A Process Map is a diagram that visually displays a series of events, or steps that occur within a given process.

Five Whys

The 5 Whys refers to the practice of asking why (multiple times) why the situation has occurred in order to get to the root cause(s) of the problem.

Fishbone Diagram

A fishbone diagram is a type of root cause analysis. By using a fishbone diagram one is able to identify and organize causes to a problem so that the causes can be prioritized for further investigation.

Six Thinking Hats

Six Thinking Hats maximizes collaboration, stimulates creativity, and improves the team decision-making process.

Innovators' Compass

Innovators’ Compass is 5 powerful questions that help us get unstuck in any challenge, big or small—in one usable picture to share.

Empathy Map

Empathizing with your stakeholders by imagining what they think, see, hear, and do.

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