The Creativity Playbook
Ottawa County is one of the fastest growing counties in Michigan that attracts and retains a talented and diverse workforce, supported by a County staff that meets needs and exceeds expectations. By understanding and regularly using Kata or design thinking tools and methods in our daily work, we will put people first in our efforts to deliver high quality services that meet actual needs in our communities.
This Creativity Playbook is a repository of information designed to promote collaboration and innovation in the workplace. It consist of both Kata and Design Thinking plays. The Design Thinking plays can be followed as a full process or individually as needed to help teams get “unstuck”.
Kata is the practical four-step model of scientific thinking and acting, for achieving challenging goals. It makes continuous improvement through the scientific problem-solving method of plan, do, check, act (PDCA) a daily habit.
Ottawa County has studied Design Thinking models developed by universities, businesses, and nonprofits. Using these models as a starting point Ottawa County has designed a process to help teams solve problems more creatively and collaboratively.
The Ottawa County Design Thinking Process is an invitation to experiment with a new way of working collaboratively. We hope it inspires you to approach challenges differently and adds a new perspective to your work.